Aim For Effective Outsourcing With These Practical Tips
Anyone who gets in our staff as an outsourcer is first informed by the fact that they’ll be starting with trial training wage. I explain that much is spent on their training on my part. I the course I run for the purpose of training my own staff. Watching and learning from these course videos are part of their initial website SEO training. This helps be on track of effective outsourcing from the start.
I let them know from the start that they will be on training. Thus, they will be getting less payment. But, I assure them that after three months, they will be getting higher pay.
The first thing is that we’ll have a welcome call. On their day we’ll have the interview process. Then one, maybe two weeks, usually one week after that interview and we’ve made our selection, we’ll let them know you’ll be starting next Monday, we’ll set them a time. We’ve got a few expectations which I go through when they show up and what times they have to be available online. I have a call that they go through where I take them through the process.
There is some documentation that I send through to them before they even start. It is our expectations as an SEO company. The first thing that I do is I set those expectations nice and early to my outsourcing service providers. I’ll tell them I want them to be honest and act with integrity at all times. So as part of this induction call I’ll read this through with them. They’ve already been sent it but I’ll then say to them, ok, I need you to be honest and act with integrity at all times which means you’re going to do what it is you say you’re going to do,. Do you have any questions on that? They’re going to have expectations of what they can expect from you. This is setting that culture and that expectation early on.
I expect that when you’re working for Los Angeles SEO. You need to keep the business’ best interests at heart. This ensures effective outsourcing. Any time that they’re on paid time, they need to be putting Los Angeles SEO services first. If they’ve got something else, they need to pick up their daughter from school, they need to do something else, then it’s time to clock off because you’re no longer on Los Angeles SEO Services’ time.
I tell them mistakes are welcomed, the more the merrier. I say as long as you’re not repeating the same mistake, I say typically big problems often start out as small problems. If you can let me know when a problem or something happens, a mistake, let me know when it’s a small problem, rather than waiting for it to get really big and then coming to me. I find this key to effective outsourcing. So I say the more mistakes the better, just come to me. You want to encourage that because sometimes in these third world countries and India is a good example, they aim to please. Often they don’t want to come to you with their mistakes. You need to let them know, as part of our culture, we encourage mistakes.
